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Rajasthan PA/SA Exam – Part A (Questions 1–50)

 Rajasthan PA/SA Exam – Part A (Questions 1–50)


1. Expand DCF in context of IT Modernization Project.  

(A) Disaster Centre Facility  

(B) Data Centre Facilitation  

(C) Data Centre Facility  

(D) Data Control Fitment  


2. The RICT project was mainly launched to benefit which segment?  

(A) Urban business customer  

(B) Foreign post offices  

(C) Rural Branch Post Offices  

(D) RMS Hubs  


3. DARPAN refers to:  

(A) Digital Application of Rural Post for a New India  

(B) Digital Advancement of Rural Post Office for a New India  

(C) Digital Achievement of Rural Post Office for a New India  

(D) Digital Awareness of Rural Post for a New India  


4. Financial System Integrator (FSI) silo of the IT Modernization project aims at computerizing of which?  

(A) Savings Bank operations only  

(B) Savings Bank and PLI operations  

(C) PLI operations only  

(D) Savings Bank & HR operations  


5. What is the full form of DPMS in the context of the IT Modernization Project of the Department of Posts?  

(A) Delivery Postman Management System  

(B) Departmental Postal Services Management  

(C) Digital Parcel Sorting Mechanism  

(D) Data Processing and Services Module  


6. A "SOL" in Core Banking Solutions (CBS) refers to:  

(A) Systematic Outlet  

(B) Sub Office Layout  

(C) Service Outlet  

(D) Service Organization Layout  


7. In connection with IT Modernization Project, CIS refers to:  

(A) Core Insurance Solution  

(B) Circle Insurance Solution  

(C) Customer Information System  

(D) Central Information Solution  


8. Which segment of IT Project 2012 conducted various trainings and workshops to prepare all employees of the Department including GDS to function effectively?  

(A) Mail Operations Hardware (MOH)  

(B) Change Management (CM)  

(C) Financial Services System Integrator (FSI)  

(D) Network Integrator (NI)  


9. The Disaster Recovery Centre of Department of Posts is located at:  

(A) New Delhi  

(B) Chennai  

(C) Hyderabad  

(D) Mysuru  


10. What is the toll-free enquiry helpline number of India Post?  

(A) 1800-260-8686  

(B) 1800-450-6868  

(C) 1800-266-6868  

(D) 1800-250-7676  


11. As per the rules for issuance of Commemorative Postage Stamps, which of the following statements is NOT true?  

(A) Any citizen of India may propose the issuance of a commemorative stamp  

(B) Commemorative stamps can be issued on living personalities with special approval  

(C) Stamp design and denomination are subject to approval by the Central Government  

(D) Proponents for institutional stamps must purchase a certain number of stamps  


12. What is the minimum GSM required for paper used in postal envelopes as per India Post standards?  

(A) 70 GSM  

(B) 65 GSM  

(C) 60 GSM  

(D) 75 GSM  


13. Which of the following is NOT a valid condition for an item to be classified as an "India Post Parcel"?  

(A) The gross weight exceeds 40 kg  

(B) The item weighs more than 500 grams  

(C) The item has a minimum dimension of 140 x 90 mm  

(D) The item has a maximum length of 1.5 meters  


14. What is the minimum number of articles a customer must post to avail the Direct Post services of India Post?  

(A) 100 articles  

(B) 500 articles  

(C) 1,000 articles  

(D) 2,000 articles  


15. As per India Post's international services, what is the permissible weight range for sending printed papers?  

(A) 10 grams to 1 kg  

(B) 20 grams to 2 kg  

(C) 50 grams to 3 kg  

(D) No minimum limit, maximum 5 kg  


16. What is the maximum total investment an individual can make in Post Office Monthly Income Scheme (MIS), including all single and joint accounts?  

(A) ₹15 lakh  

(B) ₹4.5 lakh  

(C) ₹7.5 lakh  

(D) ₹9 lakh  


17. As per the Kisan Vikas Patra (KVP) Rules, to whom can a KVP account be pledged or transferred as security?  

(A) Only to family members  

(B) Only to scheduled commercial banks  

(C) Only to post offices  

(D) To authorities like the President of India, RBI, Banks, Govt. Companies, and Housing Finance Companies  


18. Under the PM CARES for Children Scheme, 2021, what amount will the beneficiary receive on attaining 23 years of age?  

(A) ₹5 lakh  

(B) ₹7.5 lakh  

(C) ₹10 lakh  

(D) ₹12 lakh  


19. If a money order remains undelivered, what happens to the amount?  

(A) The full amount including commission is refunded to the remitter  

(B) The amount excluding commission is refunded to the remitter  

(C) Only the commission is refunded  

(D) The amount is forfeited by the Post Office  


20. Which PLI policy is not eligible for surrender under any condition?  

(A) EA (Endowment Assurance)  

(B) AEA (Anticipated Endowment Assurance)  

(C) YS (Yugal Suraksha)  

(D) WLA (Whole Life Assurance)  


21. What is the preservation period for the Nominal Roll?  

(A) 1 year  

(B) 3 years after issue  

(C) 5 years  

(D) Permanent  


22. What is the duty of the Sub-Account Assistant regarding the List of Savings Bank Documents received at the Head Office?  

(A) To file them directly in the records  

(B) To verify and destroy old documents  

(C) To check the list and attached vouchers, noting any missing items under his initials  

(D) To send them back to the sub-office without checking  


23. As per SB Order No. 03/2024, what is the correct usage of the HIARM menu in Finacle CBS?  

(A) Strictly for adjustment of interest amount only  

(B) For adjustment of both principal and interest amounts  

(C) For restoration of defrauded amounts  

(D) For correction of account holder's personal details  


24. What happens to the second PPF account when an investor holds more than one PPF account?  

(A) It continues with full interest  

(B) It is closed without refund  

(C) Balance is merged with the primary account and excess refunded at zero percent rate of interest  

(D) Interest is paid on both accounts at POSA rate  


25. Which of the following statements is true regarding the Mahila Samman Savings Certificate, 2023?  

(A) The scheme qualifies for tax rebate under Section 80C of Income Tax Act  

(B) Interest earned is exempt from income tax  

(C) The scheme is available through MPKBY/SAS agents  

(D) Investment up to ₹2 lakh can be made separately in the name of a minor girl child  


26. Which format will the Supervisor, Speed Post Centre use for submitting the daily report to the Manager, Speed Post?  

(A) M.S.87  

(B) M.S.82  

(C) M.S.83  

(D) M.S.84  


27. Who will collect and keep in custody all the stamps and seals used in the several departments of a mail office?  

(A) Head Sorting Assistant  

(B) Mail Sorting Assistant  

(C) Head Record Officer  

(D) Mail Guard  


28. Before quitting the van, what must the Mail Agent or Mail Guard ensure?  

(A) Count the number of passengers  

(B) Prepare new bags for the next trip  

(C) Examine van fittings, lamps, replace stamps and seals, and give out the mails to be delivered  

(D) Inform the Branch Postmaster about the van arrival  


29. When can inward foreign postal articles assessed to Customs duty be delivered at the office of exchange?  

(A) When the addressee calls at the office and provides required documents and identity proof  

(B) When sender provides delivery slip  

(C) On the postmaster's approval  

(D) When customs officer delivers the article at residence  


30. As per Foreign Post Manual, what must be ensured when examining each registered article?  

(A) It is wrapped in cloth  

(B) It is handed over to the postmaster directly  

(C) It is delivered without scrutiny  

(D) It bears a registration label or is marked "Recommande" or "R" with name of office of origin and registration number  


31. What action is taken when a postal article is suspected to contain goods imported in contravention of existing laws?  

(A) It is destroyed immediately at the origin  

(B) It is returned to the sender without inspection  

(C) It is sent to the customs office for random inspection  

(D) It is forwarded marked "Doubtful" to the office of destination for opening in presence of the addressee  


32. What will be the consequence if a postal article that is required to be registered is posted without paying the registration fee?  

(A) The article will be returned to the sender immediately  

(B) It will be treated as ordinary mail without registration  

(C) Twice the registration fee will be charged at the time of delivery  

(D) It will be confiscated by the Post Office

33. How should strong smelling articles like asafetida be packed for postal transmission?  

(A) In a hermetically sealed tin or metal case  

(B) In a cotton-lined cardboard box  

(C) In a sealed cloth bag  

(D) In a plastic container with air holes  


34. Where is the headquarters of the Telangana Postal Circle located?  

(A) Warangal  

(B) Hyderabad  

(C) Amaravati  

(D) Secunderabad  


35. What precaution is advised when using sealing wax on unregistered letters or packets?  

(A) Always use double wax layers  

(B) Apply sealing wax only on the stamp  

(C) Use glue instead of sealing wax  

(D) Place a thin paper over the wax before sealing  


36. As per Clause 14 of the Post Office Guide Part-I, which of the following statements is correct regarding fictitious postage stamps?  

(A) Their manufacture is allowed only for internal training  

(B) They can be freely used for decorative purposes  

(C) Their manufacture and use is punishable under the Indian Penal Code  

(D) Their use is permitted if printed in color  


37. According to Clause 36 of the Post Office Guide Part-I, when will a registered article be delivered to the addressee?  

(A) When the addressee shows a valid ID proof  

(B) Only after the addressee or authorized agent signs the prescribed receipt form  

(C) When the postman verbally confirms the recipient's identity  

(D) Only if the delivery is made at the post office counter  


38. What happens if a registered, insured, or V.P. article is addressed to a person who no longer rents the Post Box?  

(A) It will be kept in the post office for 30 days  

(B) It will be delivered at the permanent address  

(C) It will be forwarded to the nearest post office  

(D) It will be returned to the sender/remitter  


39. As per Clause 64 of the Post Office Guide Part-I, which of the following is not allowed for articles addressed under "Poste Restante"?  

(A) Use of initials or fictitious names  

(B) Full name of the addressee  

(C) Addressed to "Post Office"  

(D) Superscribed "To be kept till called for"  


40. Which Postal Circle in India also administers the Union Territory of Lakshadweep?  

(A) Tamil Nadu Circle  

(B) Kerala Circle  

(C) Karnataka Circle  

(D) Maharashtra Circle  


41. What is the full form of the abbreviation UPU in the context of postal services?  

(A) Universal Postal Union  

(B) United Parcel Union  

(C) Universal Parcel Unit  

(D) United Postal Unit  


42. What is the primary purpose of the Asian Pacific Postal Union (APPU)?  

(A) To handle only express mail within Asia  

(B) To establish a common postal currency  

(C) To facilitate and improve postal relations and promote cooperation among member countries in the Asia-Pacific region  

(D) To privatize all postal services in Asia  


43. As per Post Office Guide Part-II, while addressing international postal articles, which type of letters and numerals should be used?  

(A) Devanagari letters and Roman numerals  

(B) Regional script and Arabic numerals  

(C) Roman letters and Arabic numerals  

(D) Local language script and Hindi numerals  


44. As per Post Office Guide Part-II, when a foreign parcel is undelivered and returned to the sender, which of the following statements is correct?  

(A) The parcel is returned free of charge like inland parcels  

(B) Customs duty is always charged again when the parcel is returned  

(C) The parcel is always destroyed if it cannot be delivered  

(D) The sender is liable to pay return postage and other charges such as warehousing and repacking  


45. As per Post Office Guide Part-II, what happens if a foreign parcel does not comply with prescribed conditions like prepayment, declaration, packing, sealings, addressing, weight and size or contains prohibited items?  

(A) It will be accepted but kept under observation  

(B) It will not be accepted for dispatch  

(C) It will be forwarded after applying a penalty  

(D) It will be insured automatically before dispatch  


46. As per Post Office Guide Part-II, which of the following situations disqualifies a sender from receiving compensation for a foreign parcel?  

(A) The parcel was delivered to the wrong address by mistake  

(B) The parcel contained prohibited items and was seized by authorities  

(C) The sender provided full and accurate insurance value  

(D) The parcel was returned undelivered due to incorrect address  


47. Complaints about the assessment of customs duty are dealt with only by:  

(A) The customs authorities  

(B) The postal authorities  

(C) The foreign exchange department  

(D) The Ministry of External Affairs  


48. In the foreign post, the term "Letter Post" applies to the following classes of postal articles:  

(A) Printed Papers  

(B) Post Cards  

(C) Registered Newspapers  

(D) All of the above  


49. As per Post Office Guide Part-II, which of the following statements is correct regarding documents enclosed in foreign parcels?  

(A) Multiple personal letters can be enclosed freely with goods in all foreign parcels  

(B) No documents of any kind are permitted in foreign parcels  

(C) Personal documents are freely allowed if addressed to the customs office  

(D) Personal correspondence is generally prohibited, except a single communication in certain countries  


50. As per Post Office Guide Part-II, if a lost insured article is recovered after compensation has been paid, what is the sender's liability if the contents are found to be of lesser value than the compensation?  

(A) The sender must return the excess amount and accept delivery of the article  

(B) The sender is not liable to return any compensation  

(C) The article must be destroyed immediately  

(D) The compensation must be transferred to the addressee  

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